Shipping policy

Shipping Policy

International Shipping

We ship our products from Japan.

Please note that import duties, taxes, and other local charges are not included in the product price or shipping fee.
These costs will be borne by the customer and may be collected at the time of delivery depending on the local customs regulations.

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Returns & Exchanges

We only accept returns or exchanges if the product is defective or if you received the wrong item.

We are unable to accept returns or exchanges due to customer preference or change of mind.
If you would like to request a return or exchange, please contact us within 7 days of receiving the product.

Email: ful.jp.info@gmail.com

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Packaging

To reduce environmental impact, we use minimal packaging when shipping our products.

If you have specific requests regarding packaging (for gifts or other reasons), please feel free to contact us before placing your order.

Email: ful.jp.info@gmail.com